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Available courses

RECEIVE DELIVERED GOODS

Welcome to the Course on Receiving and Handling Delivered Goods

Operational management

Operational Management provides learners with the knowledge and skills to plan, manage, and improve organizational operations. It focuses on efficiency, quality, productivity, and resource utilization to achieve strategic and competitive advantage in business and industry.

Core Areas of Study

  • Principles of Operations Management: Functions, roles, and importance in organizations.

  • Production & Process Management: Design, planning, scheduling, and control of operations.

  • Quality Management: Total Quality Management (TQM), continuous improvement, and customer satisfaction.

  • Capacity & Resource Management: Forecasting, capacity planning, resource allocation, and optimization.

  • Inventory & Supply Chain Management: Inventory control, lean systems, procurement, and logistics.

  • Project & Performance Management: Tools for monitoring, evaluation, and efficiency improvement.

  • Technology & Innovation in Operations: Automation, digital systems, sustainability, and emerging trends.

Learning Outcomes

  • Apply operations strategies to improve efficiency and productivity.

  • Manage resources, capacity, and processes effectively.

  • Implement quality control and continuous improvement systems.

  • Analyze operational data for informed decision-making.

  • Apply sustainable and innovative approaches in operations.

Career Opportunities

Graduates can work as operations supervisors, production officers, quality control assistants, project coordinators, logistics officers, or administrative managers. The diploma also provides progression to degree programs in Operations Management, Supply Chain, Business Administration, or Industrial Management.

International purchasing

International Purchasing equips students with the knowledge and skills required to manage procurement activities across global markets. It emphasizes sourcing, negotiation, logistics, and compliance with international trade regulations, preparing graduates to handle purchasing in both private and public organizations.

Core Areas of Study

  • Introduction to Purchasing & Supply: Principles, roles, and importance of purchasing.

  • International Trade & Procurement: Global sourcing, import/export processes, documentation, and regulations.

  • Logistics & Supply Chain Management: Transportation, warehousing, inventory control, and supply chain coordination.

  • Negotiation & Contract Management: Supplier selection, bidding, contract drafting, and dispute resolution.

  • Public Procurement & Ethics: Policies, transparency, accountability, and sustainable procurement.

  • Financial & Quantitative Aspects: Costing, budgeting, foreign exchange, risk management, and data analysis.

  • Current Issues in International Purchasing: Globalization, e-procurement, sustainability, and digital supply chains.

Learning Outcomes

  • Understand international procurement processes and practices.

  • Apply purchasing principles to optimize cost, quality, and supplier relationships.

  • Manage import/export logistics and documentation.

  • Evaluate risks and ensure ethical, sustainable procurement.

  • Communicate and negotiate effectively in cross-border trade.

Career Opportunities

Graduates can work as international purchasing officers, procurement specialists, logistics coordinators, supply chain officers, contract managers, or import/export officers. The diploma also offers a pathway to higher studies in Supply Chain Management, Procurement, Logistics, and Business.

ECONOMICS

Economics equips students with knowledge of fundamental economic principles, analytical skills, and practical tools for understanding and solving real-world economic issues in business, government, and society.

Core Areas of Study

  • Introduction to Economics: Scarcity, choice, opportunity cost, micro vs. macroeconomics.

  • Microeconomics: Demand & supply, elasticity, consumer behavior, costs, and market structures.

  • Macroeconomics: National income, inflation, unemployment, money & banking, fiscal and monetary policy, international trade.

  • Quantitative Techniques: Basic math, statistics, and data analysis for economics.

  • Development Economics: Growth, poverty, inequality, and strategies for sustainable development.

  • Applied Economics: Public finance, taxation, business economics, and current global issues.

Learning Outcomes

  • Apply economic concepts to decision-making.

  • Analyze and interpret data using quantitative tools.

  • Understand national and global economic trends.

  • Develop problem-solving and critical thinking skills.

Career Opportunities

Graduates can work as research assistants, banking/finance officers, policy analysts, data analysts, or business advisors. The diploma also provides a pathway to further studies in Economics, Business, and Finance.

Conduct Public Procurement and Finance

PUBLIC PROCUREMENT AND FINANCE 
Contents 
PUBLIC PROCUREMENT AND FINANCE 
INTRODUCTION TO PUBLIC PROCURREMENT AND FINANCE 
Definition of Public Procurement 
Scope of Procurement Management  
Purpose of Public Procurement 
Core Principles and Pillars 
Historical development of legal framework of public procurement in Kenya 
Relationship between public procurement and other units in an organization .
Organization of Public Procurement in Kenya 
CHAPTER 2: BODIES INVOLVED IN REGULATION OF PUBLIC PROCREMENT  
The National Treasury 
Public Procurement Regulatory Authority 
Public Procurement Administrative Review Board
CHAPTER 3: PUBLIC PROCUREMENT FUNCTIONS 
Procurement Entities
Types of Procurement Entities 
Role and Responsibilities of Procuring Entities in Public Procurement 
CHAPTER 4: GENERAL PROCUREMENT RULES 
Definition of procurement rules
General Procurement Rules 
Importance of General Procurement Rules 
CHAPTER 5: PROCUREMENT METHODS 
Methods of procurement 
TOPIC 6: APPLICATION OF ICT IN PUBLIC PROCUREMENT 
Importance of ICT in Procurement and Supply 
E-Procurement process 
Distinction between manual procurement and electronic procurement 
Security risks and legal issues in E-procurement 
Vulnerability of supply chain information systems 
Security requirements in supply chain information systems/Electronic procurement  
Security threats in supply chain information systems 
Technological and managerial security measures of supply chain information systems 
Managerial security measures or controls that provide information assurance to buyers and suppliers 
TOPIC 7: PUBLIC FINANCE 
Meaning on public finance 
Application /Purpose of public finance 
Sources of public finance 
PRINCIPLES OF PUBLIC/GOVERNMENT EXPENDITURE .
TOPIC 8: ADMINISTRATION AND CONTROL OF PUBLIC EXPENDITURE 
Meaning administration and control 
Control of public expenditure 
Control of public expenditure by Parliament 
Role Of The National Assembly In Public Finance Management 
Exchequer system of control  
Statutory offices that supervises implantation of public funds. 
1. Auditor General 
The Role Of The Auditor General In Kenya